Service van on a customer yard beside walking floor trailers, with a repair under way on the trailer roof

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Call-out · Account customers

Emergency welding call-out in Hull

Priority call-out for account customers across Hull and the East Riding.

01 · Overview

A direct line for account customers when a failure is stopping work.

A breakdown on a production line, a yard or a farm stops work. Account customers call us directly, we send a welder, and the rig works without site power in most weathers.

The service is account-only so that nothing has to be agreed during the emergency. Rates, sites and authorised callers are recorded when the account opens. When you call, we only need the site and what has failed. If you do not have an account you can still call, and we fit you in on our normal mobile welding terms.

Account onlySet up in advance

Agreed ratesFixed at account opening

Self-poweredNo site supply needed

Mon–FriOut of hours by agreement

02 · What we are called to

The failures we attend.

Plant and machinery

Buckets, booms, chassis and guards that have cracked or sheared mid-shift.

Hull & East Yorkshire

Failed welds

Brackets, frames, supports and handrails that have let go and need repairing before work can continue.

Hull & East Yorkshire

Production stoppages

Conveyors, guarding, racking and fixtures that are holding up a line.

Hull & East Yorkshire

Trailers and vehicles

Chassis, drawbars and bodies that cannot move until they are repaired.

Hull & East Yorkshire

Agricultural breakdowns

Implements, feeders and trailers that have failed during the working day, attended in the field.

Hull & East Yorkshire

Make-safe repairs

A temporary repair to get you running, followed by a quote for the permanent fix.

Hull & East Yorkshire

03 · Specification

How the account works

Who can use it	Account customers only. You must be set up on our system before the first call.
Opening an account	Company details, site addresses, who is authorised to call and how you want to be invoiced. Done by phone or email.
Rates	Call-out charge and hourly rate agreed in writing when the account opens.
Hours	Working hours, Mon–Fri 08:00–18:00, as standard. Out-of-hours cover agreed per account.
Response	We give you an arrival time when you call.
Kit	Self-powered MIG and TIG rig, shelter and consumables for steel, stainless, aluminium and titanium.

04 · Process

How a job runs

Open an accountOne call or email to set up your details, authorised callers and rates. There is no charge for the account itself.
Call when something failsGive us a photo and the site. We confirm who is coming and when.
Repaired and followed upMade safe and running on the first visit wherever possible. Any permanent repair or replacement part is quoted afterwards.

Get a quote How we price

Open the account before you need it.

Rates, sites and callers are agreed once, so the call itself takes a minute.

05 · Recent jobs

From the workshop and site

06 · Questions

Emergency call-out questions

Not covered here? Call or WhatsApp and ask.

Why is the call-out service for account customers only?

Because when something has failed there is no time to take details, find the site and agree a rate. With an account we already know who you are, where your sites are and what has been agreed, so we can go straight away.

How do I open an account?

Call 01482 530020 or email info@fesk.uk. We take your company details, site addresses, authorised callers and invoicing preferences, and agree the call-out charge and hourly rate. There is no fee and no minimum spend.

Do you attend out of hours?

Working hours are standard. Out-of-hours cover is agreed per account, depending on your site and what you run. If you need evening or weekend cover, say so when the account opens.

What does a call-out cost?

A call-out charge plus an hourly rate, both set when the account opens, plus materials used. Nothing is charged that was not agreed at the start.

I am not an account customer and something has broken. Can you still help?

Yes, call us. We will fit you in as soon as we can on the normal mobile welding terms, with the price agreed before we attend. You can open an account for next time.

Will it be fixed properly on the first visit?

Often, yes. Where a permanent repair needs a part fabricated or machined, we make it safe and running first, then quote the permanent fix.